Pure and vibrant natural remedies

Cookie Policy and Privacy Policy

Cookie Policy and Consent

As a result of new European Union legislation, we need your consent to use some cookies when you visit our website.

A cookie is a small file of text and numbers that is created by our website and downloaded onto your computer or other device when you visit our site. If you revisit our site, the cookie is recognised by our website.

Cookies are widely used by almost every website on the internet. They are useful because they tell us what device you are using, e.g. a PC or a smartphone, help you navigate pages more easily or remember your preferences. Some cookies help you translate web pages, log into the site or remember your region or country preferences.

The cookie poses no security or virus risk to your computer. Some cookies ‘expire’ immediately after you close your browser tab or window.

Of course, you can still make full use of the site if you specifically choose to delete or not to accept the cookie on your browser.

Here are details about the type of cookies that we already or might use on our site.

Necessary Cookies

These cookies are essential to enable you to move around the website and use its features, such as shopping. We don’t have to ask for your explicit consent to use these cookies as these are necessary to run the website.

By using our website, you agree that we can place the following types of cookies on your device.

Performance Cookies

These cookies collect information about how visitors use a website and help the website operator/owner to improve the site’s performance. They don’t collect information that can identify the visitor.

For example, we use Google Analytics cookies to collect information about how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Google cookies have filenames like:

_utma
_utmb
_utmc
_utmz

Functionality Cookies

These cookies allow websites to remember choices, such as your user name, language or country. An example of this type of cookie on the BBC site for instance is to allow you to quickly see relevant weather or traffic information according to where you are located.

Advertising or Targeting Cookies

These cookies are used to show you relevant ads and measure the effectiveness of campaigns. They will sometimes remember that you have previously visited a website and sometimes the information about your visits will be shared with a third party, such as another advertiser or publisher.

Privacy Policy

Gentle Green is committed to safeguarding your privacy and will treat your personal information as confidential. Your details will not be given or sold to anyone. We use the information collected online to help us understand more about how visitors use our site, and to develop and enhance our services to you.

Any information that you choose to provide us with about yourself will be held on a secure computer in strict accordance with the Principles of the Data Protection Act (DPA) 1998 (UK) and relevant European Union Data Protection and other Directives.

We collect your personal information when you complete an enquiry or order form, send an email or phone/text us. This information will include your name and email address plus other relevant information you choose to provide. The more information you can give us about yourself, the better we can provide you with the services that you need /and want.

However, we only collect this information from you if you choose to provide it to us and we do not hold your information for longer than is necessary. We use this information:

  • To help us handle enquiries about our services
  • To help us make the website more relevant to visitors’ needs
  • To email visitors from time to time about promotions or products and services which we think may be of interest

By submitting your personal information you are consenting to the use of your personal information in the manner stated. You can, however, at any time remove your consent to this use. You can also contact us at any time to review or change the information you have supplied to us.

If you have allowed us to use your personal information for the purposes above, we may have to disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications. Should this happen, we ensure that any third party companies who handle your information are registered with and comply with the Data Protection Act.

Due to the global structure of the internet, there is a possibility that information provided by you may be transmitted or processed internationally. As specified by the DPA, we undertake to stop the transfer of personal data to any country or territory
outside the European Economic Area (EEA) unless the third country in question ensures an adequate level of protection for the rights and freedoms of data subjects.

We personally read all emails sent to us and we undertake to respond with 24 hours of receipt.

Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales.

Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms and Conditions shall remain in full force and continue to be binding and enforceable.

Gentle Green reserves the right to change these any of its terms and conditions at any time by posting changes online. If you do not accept these Terms in full, you must stop using this website immediately.

Please contact us if you have any questions or concerns about how we protect your personal information and ensure your privacy.

Or send a letter to:

Gentle Green
PO Box 230
Totnes
Devon
TQ9 9EZ

Phone: +44 1803 762910